PRIVACY POLICY & TERMS AND CONDITIONS

Grime Out Pressure Washing LLC

Effective Date: September 2, 2026


1. PRIVACY POLICY

Grime Out Pressure Washing LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you request a quote, schedule services, contact our business, use our website, or opt in to receive SMS text messages.


2. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including your:

- Name
- Phone number
- Email address
- Service address
- Billing and payment information
- Information related to your requested services
- Information provided when requesting a quote or scheduling service
- Information provided when contacting our business
- SMS consent and opt-in information

For SMS-related purposes, we may collect your phone number, your consent to receive SMS messages, and basic contact information necessary to communicate with you.


3. HOW WE COLLECT INFORMATION

We collect information directly from you when you:

- Request a quote
- Schedule a service
- Complete a website or contact form
- Call, email, or otherwise contact our business
- Provide affirmative verbal consent to receive SMS text messages during a phone call or in-person conversation
- Opt in to receive SMS text messages
- Communicate with us regarding a service, quote, appointment, or customer support request

We may also collect certain information automatically through your interactions with our website, where applicable.


4. HOW WE USE YOUR INFORMATION

Grime Out Pressure Washing LLC may use your information to:

- Prepare and provide estimates or quotes
- Schedule and perform services
- Communicate regarding appointments
- Send appointment reminders
- Provide arrival updates
- Provide job or service updates
- Answer customer questions
- Provide customer support
- Send informational and conversational SMS messages that you have agreed to receive
- Process payments
- Maintain business and customer records
- Operate and improve our business
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal requirements

We do not use our SMS messaging program to send marketing or promotional messages.


5. DATA SHARING

Customer data is not shared with third parties or affiliates for promotional or marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Any information-sharing provisions described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent.

We may share other non-mobile personal information with trusted service providers when reasonably necessary to operate our business, process payments, provide requested services, maintain our website or business systems, or comply with applicable law.


6. SMS / MOBILE MESSAGING PRIVACY

By providing affirmative verbal consent, you agree to receive informational and conversational SMS messages from Grime Out Pressure Washing LLC.

Messages may include:

- Quote responses and quote-related communication
- Scheduling messages
- Appointment confirmations and reminders
- Arrival updates
- Job or service updates
- Responses to customer questions
- Customer support messages
- Other informational or conversational messages related to services you have requested

No marketing or promotional SMS messages are sent through this messaging program.

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies depending on your interactions with Grime Out Pressure Washing LLC and your service needs.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact Grime Out Pressure Washing LLC at:

Phone: 404-600-1002
Email: services@grimeoutpressurewashing.com

Our Privacy Policy and Messaging Terms are available at:

https://www.grimeoutpressurewashing.com/privacy-policy


7. SMS VERBAL OPT-IN PROCESS

Grime Out Pressure Washing LLC obtains SMS consent verbally from customers during customer-initiated phone calls or in-person conversations.

Before a customer is enrolled to receive SMS messages, Grime Out Pressure Washing LLC asks the customer:

“Do you agree to receive informational and conversational text messages from Grime Out Pressure Washing LLC regarding quotes, scheduling, appointment reminders, arrival updates, job or service updates, and customer support? No promotional or marketing messages are sent through this messaging program. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent to receive text messages is not a condition of purchase. Your mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Our Privacy Policy and Messaging Terms are available at https://www.grimeoutpressurewashing.com/privacy-policy.”

The customer must verbally and affirmatively agree before being enrolled to receive SMS messages.


8. DATA SECURITY

Grime Out Pressure Washing LLC uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, loss, misuse, or destruction.

Access to customer information is limited to authorized personnel and service providers who need access to the information in order to perform legitimate business functions, provide requested services, process payments, maintain business systems, or support our operations.

Personnel and service providers who are permitted to access customer information are expected to protect that information, maintain its confidentiality, and use it only for authorized business purposes.

We take reasonable steps to prevent unauthorized sharing, access, or disclosure of customer information. Customer information is not intentionally disclosed to unauthorized individuals or organizations.

Where third-party service providers are used to support our business operations, they are required to appropriately safeguard the information they receive and use it only for the services they provide to Grime Out Pressure Washing LLC.

Mobile information, text messaging originator opt-in data, and SMS consent information are subject to the protections described in this policy and are not shared with third parties or affiliates for marketing or promotional purposes.

No method of electronic transmission, storage, or information security is completely secure. However, Grime Out Pressure Washing LLC takes reasonable measures designed to protect customer information and reduce the risk of unauthorized access, use, or disclosure.


9. POLICY UPDATES

We may update this Privacy Policy and Terms and Conditions from time to time.

Any updates will be posted on this page. We encourage you to periodically review this policy to stay informed about our current privacy and messaging practices.


10. CONTACT INFORMATION

If you have questions regarding this Privacy Policy, our SMS messaging program, your information, or our services, you may contact us at:

Grime Out Pressure Washing LLC

Phone: 404-600-1002
Email: services@grimeoutpressurewashing.com
Website: https://www.grimeoutpressurewashing.com
Privacy Policy & Messaging Terms: https://www.grimeoutpressurewashing.com/privacy-policy


GRIME OUT PRESSURE WASHING LLC MESSAGING TERMS AND CONDITIONS


1. SMS PROGRAM DESCRIPTION

By providing affirmative verbal consent, you agree to receive informational and conversational SMS messages from Grime Out Pressure Washing LLC.

These messages may include quote responses, quote-related communication, scheduling messages, appointment confirmations, appointment reminders, arrival updates, job or service updates, answers to customer questions, customer support messages, and other informational or conversational communication relating to services you have requested.

No marketing or promotional messages are sent through this messaging program.


2. SMS CONSENT AND OPT-IN

Grime Out Pressure Washing LLC obtains SMS consent verbally during customer-initiated phone calls or in-person conversations.

You will only receive SMS messages from Grime Out Pressure Washing LLC after providing affirmative verbal consent during a phone call or in-person conversation.

Before SMS messages are sent, customers are informed that they may receive informational and conversational text messages relating to quotes, scheduling, appointment reminders, arrival updates, job or service updates, and customer support.

Customers are also informed that:

- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
- Consent to receive SMS messages is not a condition of purchase.
- Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
- The Privacy Policy and Messaging Terms are available at https://www.grimeoutpressurewashing.com/privacy-policy.

The customer must verbally and affirmatively agree before being enrolled to receive SMS messages.

Your mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.


3. MESSAGE FREQUENCY

Message frequency varies depending on your requested services, appointments, quotes, customer support needs, and communication with Grime Out Pressure Washing LLC.


4. MESSAGE AND DATA RATES

Message and data rates may apply to messages sent to you from Grime Out Pressure Washing LLC and messages you send to us.

If you have questions about your text messaging or data plan, contact your wireless provider.


5. OPTING OUT

You may opt out of receiving SMS messages from Grime Out Pressure Washing LLC at any time by replying STOP to the phone number from which you received messages.

After you reply STOP, you may receive a confirmation message confirming that you have successfully unsubscribed from SMS messages from Grime Out Pressure Washing LLC.

After your opt-out request has been processed, you will receive no further SMS messages from Grime Out Pressure Washing LLC unless you later choose to opt in again.

If you wish to receive SMS messages again in the future, you may provide affirmative verbal consent again through our verbal opt-in process.

You may also contact Grime Out Pressure Washing LLC at 404-600-1002 or services@grimeoutpressurewashing.com for assistance with your opt-out request.


6. HELP AND CUSTOMER SUPPORT

For assistance with the SMS messaging program, reply HELP.

You may also contact Grime Out Pressure Washing LLC directly at:

Phone: 404-600-1002
Email: services@grimeoutpressurewashing.com
Website: https://www.grimeoutpressurewashing.com


7. CARRIER DISCLAIMER

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by your wireless carrier, network availability, device, or other circumstances outside the control of Grime Out Pressure Washing LLC.


8. PRIVACY

Your privacy is important to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

For additional information about how Grime Out Pressure Washing LLC collects, uses, and protects your information, please review our Privacy Policy and Messaging Terms at:

https://www.grimeoutpressurewashing.com/privacy-policy


9. CONTACT US

If you have questions about our SMS program, Privacy Policy, or Messaging Terms and Conditions, contact:

Grime Out Pressure Washing LLC

Phone: 404-600-1002
Email: services@grimeoutpressurewashing.com
Website: https://www.grimeoutpressurewashing.com

Effective Date: September 2, 2026